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Jamie Common2987Assessment Task 1: Case Study: Leyland Trucks: Continuous Improvement Within anOrganisation1.What is Kaizen? Why Leyland has implemented a practice ContinuousImprovement?Kaizen is a Japanese principle. The term ‘kaizen’ means continuous improvement. Itcomes from the words ‘Kai’ – continuous and ‘Zen’ – good or for the better. LeylandTrucks use the term ‘Kaizen event’ for any action that is an improvement to anexisting process. Kaizen events usually involve bringing together operators, managersand the owners of a particular event to discuss possible improvements.There are a number of major reasons why Leyland Trucks practices continuousimprovement:To meet the productions and sales growth plans.To meet customer demands for more reliable trucks.To stay ahead of the competition. For example, there is always a risk that rivalmanufacturers, e.g. in China and other European countries, might merge (thishappens when two companies join together). This could lead to a threat fromthese bigger competitors.To offset rising labour costs. Wage costs rise every year. Leyland is not able toraise prices because of competition, so any increase in wages has to becompensated for by more efficient production.