ch 6 OB - Chapter 6 Outline I. What is Work Motivation? A....

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Chapter 6 Outline I. What is Work Motivation? A. Work Motivation: the psychological forces that determine the direction of a person’s behavior in an organization, a person’s level of effort, and a person’s level of persistence. B. Employees choose their direction of behavior , referring to the behavior employees choose to perform from the multiple ones they could perform. Can perform in either functional or dysfunctional ways for the company. C. Motivation vs. Performance 1. Performance is an evaluation of the results of a person’s behavior. 2. Motivation is only one factor among many that contributes to an employee’s job performance D. Intrinsic vs. Extrinsic Motivation 1. Intrinsically motivated work behavior: behavior that is performed for its own sake a. Employees who are intrinsically motivated want challenges and opportunities to contribute to their organization 2. Extrinsically motivated work behavior: behavior that is performed to acquire material or social rewards or to avoid punishment II. Theories of Work Motivation A. Need Theory 1. definition: group of theories about work motivation that focuses on employee’s needs as the sources of motivation 2. Maslow’s Hierarchy of Needs a. proposes that humans have five universal needs that they seek to satisfy. b. Physiological needs must be met first, then safety needs, then
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ch 6 OB - Chapter 6 Outline I. What is Work Motivation? A....

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