210 class 11 - CLASS 11 CHANGE Finish up How to Pick People...

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Critical Business Thinking – Comm 210 CLASS 11 CHANGE Finish up How to Pick People - Drucker CHARLES HANDY : THE SIGMOID CURVE Mandel-Campbell Chap 9 and 10 Burlingham – Reflections
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Critical Business Thinking – Comm 210 Objectives for today Finish up ‘How to Pick People’ Describe ways that managers and employees can deal with change Be able to reconcile the need for stability with the need for change in organizations Engage in other debates about conflicting needs in organizations, showing how these conflicts may be reconciled
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Critical Business Thinking – Comm 210 Drucker: Picking people A ‘1 in 3’ success ratio on hiring and promoting? Principles Employees have a right to competent leadership Good employee performance means good company performance - Poor performance = Manager’s mistake Don’t over-extend new people. ..too risky Job descriptions vs specific assignments THE KEY Staffing decisions are transparent and so are errors
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Critical Business Thinking – Comm 210 Drucker: Picking people Look at a number of potential people (3 to 5) . ..need person assignment FIT Qualifications, experience, strengths of job candidates have to be seriously thought thru against the assignment. ..look for the positives Check out several references Make sure the appointee understands the job Special challenges in hiring for: Professional organizations “Widow-maker” jobs. ...get rid of them
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Critical Business Thinking – Comm 210 In Small Giants, Jay Goltz describes his experiences with a vice-president he hired (pg 135-8). Use Drucker’s principles to explain why hiring this VP was a mistake A job you think you would be well-suited for; what qualities do you have and what do you hope to develop that would make this job a good fit for you?
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Critical Business Thinking – Comm 210 IT IS IN CHANGE THAT WE FIND PURPOSE – Heracleitus The only permanent feature of things is their constant becoming
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Critical Business Thinking – Comm 210 Change is Good
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210 class 11 - CLASS 11 CHANGE Finish up How to Pick People...

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