small group notes

Small group notes - Chapter 1 Introduction to Communicating in Groups and Teams I.The Shannon-Weaver Model II.Communication as Action III.What is

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Chapter 1: Introduction to Communicating in Groups and Teams I.The Shannon-Weaver Model II.Communication as Action III.What is small group communication? A.Interaction between three to twelve people B.Who share common purpose or goal C.Interaction between three to twelve people D.Who share common purpose or goal E.Interaction between three to twelve people F.Who share common purpose or goal G.Who feel a sense of belonging H.Who exert influence on one another IV.Why learn about small groups? A.Significant time spent in groups B.Groups make decisions and problem solve C.Reduce uncertainty and anxiety D.Better understanding of own behavior E.Help groups function more effectively V.Advantages of working in groups A.More information than individuals B.Stimulates creativity C.Remember what you discuss D.More satisfied with decision E.Better understanding of yourself
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VI.Disadvantages of working in small groups A.Pressure to conform to majority opinion B.Individual may dominate discussion C.Members rely on others to get job done D.Takes more time VII.Primary groups—fulfill basic need to associate with others A.Family B.Friends VIII.Secondary groups—to accomplish a task or achieve a goal A.Problem solving B.Decision making C.Study groups D.Therapy groups E.Committees IX.Levels of competence A.Unconscious incompetence—we don't know that we don't know B.Conscious incompetence—we know that we don't know C.Conscious competence—we must work consciously to perform skill D.Unconscious competence—skill becomes second nature to us X.Equation for competence A.Competence = Motivation + Knowledge + Skill
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XI.Task competencies A.Define problem B.Analyze problem C.Identify criteria D.Generate solutions E.Evaluate solutions F.Maintain task focus XII.Relationship competencies A.Manage conflict B.Maintain climate C.Manage interaction
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Chapter 2: Small Group Communication Theory I.Central issues A.Nature of theory and theory building B.Practicality of theory to small group C.Five theoretical perspectives II.Theory building A.Observe a phenomenon B.Witness repeated pattern C.Develop explanation D.Definition of theory A.Way of binding together multitude of facts so that they may be comprehended all at once B.Enables us to make reasonably precise predictions that may be termed scientific C.Crucial to the study of small group communication III.Explanatory Function A.Explanation power of good theory B.Helps make sense of processes involved C.When people interact with others in group IV.Predictive Function A.Predictive precision B.Allows people to anticipate probable outcomes of communicative behaviors in group V.Theoretical Perspective A.Uncertainty and complexity are pervasive characteristics of small groups B.Speech communication is the driving force that moves groups towards their goals VI.Five theories for group A.Social exchange B.Rules C.Systems D.Symbolic convergence E.Structuration VII.Social Exchange Theory A.Rewards B.Costs C.Profits VIII.Rules Theory A.Followable: behavior that is obligated, preferred, or
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This note was uploaded on 04/01/2010 for the course COM 385 taught by Professor Pearce during the Spring '09 term at Bryant.

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Small group notes - Chapter 1 Introduction to Communicating in Groups and Teams I.The Shannon-Weaver Model II.Communication as Action III.What is

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