98364D20d01 - Paper proposal for the 2006 IPMN conference Public Management and Civic Culture Outcomes of Public Management Reforms in a Cultural

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1 Paper proposal for the 2006 IPMN conference: Public Management and Civic Culture Outcomes of Public Management Reforms in a Cultural Context Determinants of confidence in the civil service: an international comparison of 62 societies Citizens’ trust in government remains high on the political agenda (Van de Walle, Van Roosbroek, & Bouckaert, 2005). Despite a series of projects and initiatives dealing with citizens’ trust in their government, the civil service or public administration has not featured prominently in any of these. This includes Pippa Norris’ ‘Critical Citizens’ (Norris, 1999), and its predecessor ‘Why people don’t trust government’ (Nye, Zelikow, & King, 1997), Pharr and Putnam’s ‘Disaffected Democracies’ (Pharr & Putnam, 2000), and the ‘Beliefs in Government’ book series (Kaase & Newton, 1995). The only exception in the latter book series is the one on ‘the scope of government’ (Borre & Scarbrough, 1995). In this paper, we compare levels of confidence in the civil service in 62 countries, and study determinants of this confidence at country level. Our focus on citizens’ confidence in the public administration is motivated by two reasons. First, there is a striking absence of empirical research on the issue, because most trust researchers have focused on political institutions. The existing research on citizens’ attitudes towards the public administration often focuses on attitudes towards specific services (often municipal) and not public administrations in general, and it is often embedded in public
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This note was uploaded on 04/05/2010 for the course POL 3232 taught by Professor What during the Spring '10 term at Accreditation Commission for Acupuncture and Oriental Medicine.

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98364D20d01 - Paper proposal for the 2006 IPMN conference Public Management and Civic Culture Outcomes of Public Management Reforms in a Cultural

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