Mr. Chairman and Members of the Subcommittee:
I am pleased to be here today to discuss the President’s Management
Agenda to improve the management and performance of the federal
The federal government is one of the largest, most complex,
and diverse organizations in the world, facing a wide range of challenges in
responding to a number of key trends, such as globalization, changing
security threats, and demographic changes.
Especially in light of the tragic
events of September 11, federal agencies will need to work better with
other governmental organizations, nongovernmental organizations, and the
private sector, both domestically and internationally, to achieve results.
Focusing on accountable, results-oriented management can help the
federal government use this network to deliver economical, efficient, and
effective programs and services to the American people.
My central point today is that the administration’s plan to use the Executive
Branch Management Scorecard to highlight agencies’ progress in achieving
management and performance improvements embodied in the President’s
Management Agenda is a promising first step.
However, it is important to
recognize that many of the challenges the federal government faces are
long-standing and complex, and will require sustained attention.
Therefore, as this subcommittee has emphasized by the topic of this
hearing, the value of the scorecards is not in the scoring, but in the degree
to which scores lead to sustained focus and demonstrable improvements.
This will depend on continuing efforts to assess progress and maintain
accountability to ensure that agencies are able to, in fact, improve their
As agreed with the subcommittee, my statement today will:
discuss the administration’s scorecard approach to address five
crosscutting management initiatives,
describe the key elements that our work suggests are particularly
important in implementing and sustaining management improvement
initiatives so that they genuinely take root and eventually solve the
problems they are intended to fix, and
highlight the need for transparency and congressional oversight to
provide the continuing attention needed to improve management and
performance across the federal government.