Session 13 - Technical Systems Part 1 Fall 2009

Session 13 - Technical Systems Part 1 Fall 2009 - IOE 421...

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IOE 421 Work Organizations IOE 421 Work Organizations Session 13 Technical Systems Analysis (Part 01) October 21, 2009
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IOE 421 Work Organizations Our Agenda Today Lecture – Technical Systems Analysis: Manufacturing Technical Systems Flexible vs. Traditional Manufacturing Non-Core Departmental Technology Systems Departmental Interdependences Next Class Assignments and Midterm Examination Information
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IOE 421 Work Organizations Technical Systems Analysis - Motivation A Core Question: How should the organization be designed to accommodate and facilitate its operational work processes?
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IOE 421 Work Organizations Modified Nadler-Tushman Open-Systems Model Technical Systems Human Resources • Selection • Roles • Personal Dynamics • Employee Needs Formal Organization Structure • Vertical • Horizontal • Standard Operating Procedures • Formal Reward System Informal Organization • Culture • Politics • Inter- departmental Relations • Organization Level • Department Level • Individual Level • Information Systems Internal Inputs Outputs Positive and Negative Feedback Stake Holders Boundary Supply Chain Competitors Market Technology Change External
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IOE 421 Work Organizations Modified Nadler-Tushman Open-Systems Model Technical Systems • Organization Level • Department Level • Individual Level • Information Systems Boundary
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IOE 421 Work Organizations Transformation Process for Technical Systems Technology – Work processes, techniques, machines, and actions used to transform organizational inputs into outputs.
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IOE 421 Work Organizations Woodward’s Manufacturing Classifications (1950s) Group I Small-batch and unit production Group II Large-batch and mass production Group III Continuous process production 1. Production of singles pieces to customer orders 2. Production of technically complex units one by one 3. Fabrication of large equipment in stages 4. Production of pieces in small batches 1. Production of components in large batches subsequently assembled diversely 2. Production of large batches, assembly line type 3. Mass production 1. Continuous process production combined with the preparation of a product for sale by large- batch or mass production methods 2. Continuous process production of chemicals in batches 3. Continuous flow production of liquids, gases, and solid shapes. High Technical Complexity Low
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IOE 421 Work Organizations Woodward’s Manufacturing Classifications (1950s)
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IOE 421 Work Organizations Woodward’s Manufacturing Classifications (1950s) Group I Small-batch and Unit Production 3 23 9:1 Low High Low Low High Low Organic Group II Large-batch and Mass Production Group III Continuous Process Production 4 48 4:1 Medium Low High High Low High Mechanistic 6 15 1:1 High High Low Low High Low Organic Number of mgmt levels Supervisor span of control Direct / indirect labor ratio Mgr / total personnel ratio Workers skill level Formalized procedures Centralization Verbal communication Written communication Overall structure
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IOE 421 Work Organizations
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This note was uploaded on 04/05/2010 for the course IOE 421 taught by Professor Santer during the Spring '10 term at University of Michigan.

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Session 13 - Technical Systems Part 1 Fall 2009 - IOE 421...

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