2596701388

2596701388 - Against customer expectations (fitness for...

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1 ME2004 Project (Design and make) Dr. David Yuen Lecturer, ME
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2 What is good design? Quality is in the eye of the beholder. Or is it?
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3 What is quality? Quality can be measured: • By how the product measures up to the design brief in terms of manufacturing cost, time and required features
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Unformatted text preview: Against customer expectations (fitness for purpose) The X-factorThis is the component which is most difficult to measure and relates to the warm, fuzzy feeling that certain products engender within us. 4 5 6 7 8 9 10 11 12 13 14 15 16...
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2596701388 - Against customer expectations (fitness for...

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