202_2009_0_b - ICT2641 SCHOOL OF COMPUTING ICT2641 BUSINESS...

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ICT2641/202/0/2009 UNISA SCHOOL OF COMPUTING ICT2641 BUSINESS INFORMATICS 2A TUTORIAL LETTER 202/0/2009 SOLUTION TO ASSIGNMENT 2
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2 ICT2641/202/0/2009 Unisa PO Box 392, PRETORIA, 0003 Copyright © 2009 Unisa In terms of the Copyright Act 98 of 1978 , no part of this material may be reproduced, be stored in a retrieval system, be transmitted or used in any form or be published, redistributed or screened by any means (electronic, mechanical, photocopying, recording or otherwise) without the prior written permission of the University of South Africa. However, permission to use in these ways any material in this work that is derived from other sources must be obtained from the original sources. Printed in South Africa by Unisa Plagiarism is the act of taking words, ideas and thoughts of others and passing them off as your own. It is a form of theft which involves a number of dishonest academic activities.
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3 ICT2641/202/0/2009 PLEASE IGNORE THE SOLUTION in Tutorial Letter 201 – below find the correct solution to assignment 2. SOLUTION 2/2009 QUESTION 1 Business analysts are mainly technically inclined and lack the necessary business focus. 9 Many business analysts come from a technical background in for example programming, systems analysis or systems design. 9 Project results are therefore measured in technological terms and not business terms. 9 Methodologies are flawed as they focus on a host of analytical activities and not results. 9 The business analyst assumes that the results would follow when all the ‘right’ things are done. 9 The dangerous and false assumption is therefore that when the system is implemented correctly business results would automatically improve – like in the case example above. 9 Change management and client readiness are treated as annoying and uncomfortable side issues. 9 A big bang all- or-nothing project is scoped, like in the above case where a total supply-chain system was implemented over a 12-month period. 9 The client’s capability and capacity to deal with the big change is not fully appreciated by analysts. 9 Business analysts do not involve business clients as partners in the analytical process and beyond. 9 The consultants do the job and the clients receive progress reports. 9 The client is not learning with the business analyst, nor is the client taking ownership of the solution. 9 [12]
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4 ICT2641/202/0/2009 QUESTION 2 A business analyst is not a manager. A business analyst is not the owner of an organisation’s problems, needs or opportunities. A business analyst has no positional power to decide what needs to be changed and how it should be done. A business analyst can and should influence the direction of decision-making. A business analyst is an advisor in a staff role like any other
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This note was uploaded on 04/08/2010 for the course ICT ICT2621 taught by Professor Na during the Summer '10 term at University of South Africa.

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202_2009_0_b - ICT2641 SCHOOL OF COMPUTING ICT2641 BUSINESS...

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