Technical writing memo

Technical writing memo - 4 November 2007 TO Jim Palmer...

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4 November 2007 TO: Jim Palmer Regional Manager Chem. Tech Inc. FROM: SUBJECT: Product 1 problems As technical representative to the mid-Atlantic branch of Chem. Tech I am responsible for fielding and resolving any complaints that may come from products we have released. In the past month we have found one particular, product #1 has received several complaints as it has not been effective for the particular growers who are using it. We have reviewed the product again and it seems we missed that the product is not effective on certain soil types in our initial field trails before we released the product. The complaints we have received are coming only from the particular soil types that product #1 is not effective on. No other complaints have been fielded from soils that the product is successful on. My supervisor has indicated he wants me to tell the growers that it is their fault and they have been applying the product incorrectly until we can figure out why it has not been effective on particular soil types. I am not sure that this is the best
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Technical writing memo - 4 November 2007 TO Jim Palmer...

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