BecerraIM_ch15 - Instructor's Manual Knowledge Sharing...

Info iconThis preview shows pages 1–3. Sign up to view the full content.

View Full Document Right Arrow Icon
Instructor's Manual Knowledge Sharing Systems 15-1 45 Chapter 15 Knowledge Sharing Systems: Systems that Organize and Distribute Knowledge Teaching Objectives To explain how knowledge sharing systems help users share their knowledge, both tacit and explicit: o For tacit knowledge – systems utilized by communities of practice , particularly those that meet virtually o For explicit knowledge --- knowledge repositories To present the different types of knowledge repositories To demonstrate how sharing systems serve to organize and distribute organizational and individual knowledge Key Terms The following alphabetical list identifies the key terms discussed in this chapter. The page number for each key term is provided. Alert systems, p. 306 Authority files, p. 313 Communities of practice (CoPs), p. 320 Corporate memory, p. 299 Expertise locator (EL) systems, p. 299 Expert Seeker, p. 317 Knowledge-sharing systems, p.301 Knowledge taxonomies, p. 313 Lessons-learned (LL) systems, p. 306 Not-invented-here (NIH) syndrome, p. 305 Ontologies, p. 313 Organizational knowledge, p. 299 Searchable Answer Generating Environment (SAGE), p. 314 Semantic networks, p. 313 Teaching Suggestions This hapter presents the topic of knowledge sharing systems, which include mechanisms and technologies that enable members of an organization to acquire tacit and explicit knowledge from each other. Knowledge can be shared: 1. Via mechanisms such as communities of practice 2. Via technologies such as knowledge repositories
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
Instructor's Manual Knowledge Sharing Systems 15-2 45 For graduate students, the instructor may wish to encourage class groups to research how organizations are implementing knowledge-sharing systems in the workplace. Many working students may even be able to discuss examples of such implementations at their places of work The CD video demo on SAGE and Expert Seeker is a useful pedagogical tool for both graduate and undergraduate students, and it helps students visualize how knowledge-sharing systems are gaining importance in organizations. Review Questions 1. Describe the crucial requirements for the successful implementation of knowledge-sharing systems. a. Collection and systematic organization of information from various sources . Most organizational business processes require information and data including CAD drawings, e-mails, electronic documents such as specifications, and even paper documents. This requisite information may be dispersed throughout the organization. This first step requires the collection of this information throughout the organization. b. Minimization of up-front knowledge engineering. Knowledge-sharing systems must take advantage of explicit organizational information and data, such that these systems can be built quickly, generate returns on investment, and be able to adapt to new requirements. This information and data is mostly found in databases and documents. c.
Background image of page 2
Image of page 3
This is the end of the preview. Sign up to access the rest of the document.

This note was uploaded on 04/06/2010 for the course MIS econ, mis, taught by Professor Mohammed during the Spring '10 term at École Normale Supérieure.

Page1 / 8

BecerraIM_ch15 - Instructor's Manual Knowledge Sharing...

This preview shows document pages 1 - 3. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online