BecerraIM_epilogue - Teaching Suggestions 1. For graduate...

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Instructor's Manual Epilogue: The Future of Knowledge Management Epilogue-1 45 Epilogue The Future of Knowledge Management Teaching Objectives To describe the KM goals for the members of an organization: to discover, capture, share, and apply their knowledge To present ideas about the future of KM: KM systems to support humane decisions and to deal with “ wicked ” problems To explain the importance that corporate managers institute safeguards for insuring the security and adequate use of their corporate knowledge Key Terms The following alphabetical list identifies the key terms discussed in this chapter. The page number for each key term is provided. Copyrights, p. 352 Damage recovery, p. 353 Intellectual property (IP), p. 350 Knowledge leakage, p. 355 Nondisclosure agreement, p. 352 Patents, p. 352 Trade secret, p. 353 Wicked problems, p. 350
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Unformatted text preview: Teaching Suggestions 1. For graduate students, the instructor may wish to encourage class groups to research recent research papers that point out the latest developments in KM. 2. Graduate students may be organized in teams to identify wicked problems at their places of work. How may KM help solve some of the wicked problems that typical KM systems are not able to support today? 3. For undergraduate students, the instructor may identify a set of products that were familiar with, and ask students to research what kind of IP protection is assigned for those products. Some examples could include Coca-Cola, Gatorade, Microsoft Windows, medical devices such as for angioplasty, etc. A challenge would be to ask students to identify why software is sometimes copyrighted and other times is patented....
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