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Unformatted text preview: resolving service requests. Automatic resolve service request This use case describes the system automatically resolving service requests. ITSE 1350 Billie Trevino Resolve service request This use case describes the process of resolving service requests for the system. Both manual and automatic resolve is included. View installed components This use case describes how you are able to view all installed components. Enter new equipment This use case describes the process of entering new equipment into the system. Enter and edit component type This use case describes the technician editing component type information. Enter and edit equipment type This use case describes entering and editing equipment type information. View software information This use case describes the process of how you can view software information for the system and business. ITSE 1350 Billie Trevino...
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- Spring '05
- Force, Manual transmission, service request, Billie Trevino