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Unformatted text preview: 6. Non-functional 7. Service request part of the system should have adequate secur-ity. And service requests should be online. 7. Non-functional 8. Clients, technicians and management should be able to view unresolved service requests and history. 8. Functional 9. Only technicians should be able to enter work performed on service requests. 9. Non-functional 10. Technicians should be able to enter new equipment into the system. 10. Non-functional 11. Technicians should be able to mark service requests as re-11. Functional Donna Thornton, Billie Trevino REQUIREMENTS CLASS FUNCTION solved. 12. System should be able to mark service requests as resolved if nothing more is heard from the client in a reasonable time. 12. Functional Donna Thornton, Billie Trevino...
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This note was uploaded on 04/08/2010 for the course BUSINESS FIN2122 taught by Professor Shultz during the Spring '05 term at Abraham Baldwin Agricultural College.
- Spring '05