Chapter 14 - Chapter 14 Foundations of Behavior (My Notes)...

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Chapter 14 Foundations of Behavior (My Notes) The theory of organizational behavior is to explain, predict, and influence behavior Individual behavior Absenteeism is a costly negative (-) Turnover Replacing people (-) Organizational citizenship Companies want this, to be above and beyond (+) Job satisfaction Increase this (+) Workplace misbehavior Decrease this (-) Attitudes Cognitive component Thinking Behavioral component Emotion Global job satisfaction A high level = (+) attitude Highly correlated Satisfaction and Absenteeism Correlation not as strong Job satisfaction and misbehavior Increase Job satisfaction instead of decreasing workplace misbehavior Job involvement Love doing your job Organizational commitment Love your workplace setting Rewards Can be changed through rewards Attitude survey What people’s attitudes are (Truth comes from being anonymous) Personality MBTI test Capture’s our preferences Intuitive Impractical, dreamer Thinking Rational, easy, stays with what works
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This note was uploaded on 04/08/2010 for the course BUS mgmt340 taught by Professor Tompson during the Spring '10 term at University of Illinois, Urbana Champaign.

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Chapter 14 - Chapter 14 Foundations of Behavior (My Notes)...

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