2060 09 10 Commitment & Attitude Outcomes no notes

2060 09 10 Commitment & Attitude Outcomes no notes -...

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Announcements Notes for today’s class: please see me “What’s on the test?” Lecture vs. Text: Mostly overlap and lecture,  some textbook only material No specific dates and author names (except  major theories, e.g. Maslow, Hackman & Oldham;  always accompanied by theory name) Will tell you in class when things are not important  to memorize, and will prepare summary review  before each exam
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Job Satisfaction: Consequences Job  Satisfaction Organizational Outcomes Job Performance Withdrawal (e.g., Absence) Retention Counterproductivity Personal Outcomes Quality of Work Life Quality of Life Health and well-being What do you think the relation is between job satisfaction and  performance? Direction? Strength?
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Job Satisfaction  and Performance Hypothesis: Satisfied workers are productive workers. Empirical Evidence: – Narrative Reviews 1955: "no appreciable relationship” 1976: "job satisfaction has no direct effect on            productivity"
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Job Satisfaction  and Performance Empirical Evidence Meta-analyses 1964: median r = .14 1985: r = .17 (mean across facets) to .29              (aggregate satisfaction) 1986: corrected r = .21 Judge et al. (2001): corrected r = .30 (aggregate satisfaction) .52 for complex jobs
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Job Satisfaction  and Performance Why is the correlation between job  satisfaction and performance so weak?
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Job Satisfaction  and Performance Possible Answer #1: Job satisfaction is just one of  many contributing factors –  (see Theory of Planned Behaviour) 
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Theory of Planned Behaviour  Attitude  (e.g., job sat) Subjective  Norms Perceived  Behavioural  Control  Intentions Behaviour
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Job Satisfaction and  Performance Possible Answer #2: Problems with the measurement  of job satisfaction  Problem predicting specific behaviour  from global attitudes Differential relevance of various facets  of satisfaction
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Job Satisfaction  and Performance Possible Answer #3: Problems with the measurement of  job performance Organ (1977): satisfaction should be a better  measure of extra-role (OCB) than in-role (task)  performance Bateman & Organ (1981):r = .41 with OCB
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Job Satisfaction  and Absenteeism Hypothesis: Satisfied workers will attend more regularly. Empirical Evidence: Meta-analyses report correlations between  -.15 and -.25  (e.g., Hackett & Guion, 1985; Potential Explanations: 1. Problems with the measurement of absenteeism  (e.g., voluntary vs. involuntary) 2. Satisfaction is one of many factors influencing  attendance (see Steers & Rhodes’ model)
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Job Satisfaction  and Attendance
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This note was uploaded on 04/11/2010 for the course PHYSICS 101 taught by Professor Wormer during the Spring '08 term at Aarhus Universitet.

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2060 09 10 Commitment & Attitude Outcomes no notes -...

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