2060 09 10 Motivation No Notes

2060 09 10 Motivation No Notes - EmployeeMotivation 1...

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1 Employee Motivation
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2 ? ? Employee Motivation Think about a job you’ve done in which you  were either very motivated or very  unmotivated. What contributed to your (lack of) motivation? 
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3 Outline Theories of Motivation (and their applications): Content Approaches Process Approaches Social Motives Needs Autonomous vs.  Controlled Motivation Self-Efficacy Job Characteristics Behavior Modification Equity Theories Goal-Setting
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4 Content Theories: The “What” of Motivation
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5 What social motives/needs  do employees  have at work? McClelland (1961) Three social motives/needs: Need for achievement Need for affiliation Need for power
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6 What Expectations, Needs, and  Values are Important Work? Have the employee’s expectations been met? Realistic job previews (RJPs) Job descriptions Have the employee’s needs, values and wants  been met? Maslow’s Needs Hierarchy ERG Theory (Alderfer) Two-factor Theory (Herzberg)
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7 Maslow’s Need Hierarchy Physiological/Biological Safety Love/Belonging (Social) Esteem (Ego) Self- Actualization growth need deficiency needs
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8 ERG Theory Growth Needs Relatedness  Needs Existence Needs Frustration Regression Progression Satisfaction
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9 Two-Factor Theory Employees  Dissatisfied  and  Unmotivated Employees  not  Dissatisfied  but  Unmotivated Employees  Satisfied  and  Motivated Hygiene Factors Motivator Factors Based on Critical Incidents Participants named different factors as causes of  satisfaction or dissatisfaction Motivators  = cause satisfaction and motivation if present,  neutral state if absent; work itself Hygienes  = remove dissatisfaction if present, cause  dissatisfaction if absent; related to work Replications with methods other than CIT often failed
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10 Comparison of Needs Theories Maslow ERG Two-Factor Self-actualization Growth Motivators Ego Social Relatedness Hygiene Factors Safety Existence Physical
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2060 09 10 Motivation No Notes - EmployeeMotivation 1...

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