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2060 09 10 Job Satisfaction no notes

2060 09 10 Job Satisfaction no notes - JobSatisfaction...

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Job Satisfaction Thursday, January 21, 2010
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Why Should We Care  About Job Attitudes? Outcome Satisfaction Commitment Absenteeism -.23 -.23 Turnover -.22 -.23 Lateness -.11 -.29 Organizational citizenship  .24  .25 Counterproductive behavior -.37 -.36 Performance  .30    Commitment  .59   
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Attitudes Defined Attitudes = (Fairly stable) psychological  tendencies expressed by evaluating a  particular entity (object) with some degree  of favour or disfavour  (Eagly & Chaiken) Typically considered to consist of three  components:
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Attitudes Defined  Objects of work-related attitudes: Self Self-efficacy, organization-based self-esteem (OBSE) Job and its facets Job satisfaction , job involvement Work group Team commitment, cohesion Organization Organizational commitment , identification
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Job Satisfaction Defined Job Satisfaction  =   A pleasurable, positive  emotional state resulting from the evaluation  of one’s job or job experience Think about a job you (dis)liked.  What did you like about it? Can be defined as… An overall evaluative judgment With regard to aspects or facets of the job  (work itself, pay, supervisor, colleagues, etc.)
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Job Satisfaction: Standard Measures Global Measures Job Diagnostic Survey (JDS: general) Faces Job Descriptive Index (JDI: Work-in-general) Facet Measures Job Descriptive index (JDI: original) Minnesota Satisfaction Questionnaire (MSQ) Job Diagnostic Survey (JDS: facet) Note:  Standard measures of job satisfaction  generally focus on the cognitive or affective  evaluation of a job.
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