2060 09 10 Teams no notes

Teams no - Review:BasicsofCommitment AC,NC,CC:Wantto,Oughtto,Haveto outcomes,ACstrongerrelations positiveoutcomes :HighAC Hig

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Review: Basics of Commitment AC, NC, CC: Want to, Ought to, Have to All negatively related to turnover AC and NC generally positively related to positive  outcomes, AC stronger relations CC generally not related or negatively related to  positive outcomes Moral Imperative Profile:  High AC + High NC + Low  CC = “I want to, it’s the right thing” high intention to stay, OCBs, lower burnout Indebted Obligation Profile:  Low AC + High NC +  High CC = “I’m stuck and obligated” low intention to stay, low OCBs, higher burnout
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Group Processes  Work Teams Thursday, Feb 4, 2010 note: ignore conflict styles,  pp. 502, 504, 506-7 
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Team Experiences What have been your experiences with  teams? What worked well? Not so well? What contributed to the (in)effectiveness of  your group?
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Overview Groups and Teams in the Workplace What are they? What roles do they play? Intra-group processes How do groups “work”?  How do they influence behaviour? Group Decision Making What are the potential advantages and  disadvantages of having decisions made by a  group? Work-team Effectiveness What makes a team effective?  How can effectiveness be improved?
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What is a Work Group/Team? Groups          vs.          Teams multiple members multiple members perception of membership identification group rewards corresponding effects interdependence shared goals shared responsibility/goals* power differentiation, social  distance, conflict  management, negotiation differentiated roles differentiated roles “… an  interdependent  collection of individuals who  share responsibility  for specific outcomes for the organization.” (Sundstrom et al., 2000)
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Types of Groups Formal  (established by the organization) Intended to serve organizational objectives Informal  (develop apart from formal structure) May serve organizational or personal objectives Note:  The co-existence of formal and informal  groups was first observed in the Hawthorne Studies
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Work Teams:  Informal vs. Formal Groups Formal  Group Informal   Group
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Types of Teams Production   (front-line employees; produce tangible output) e.g., automobile assembly teams Service
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This note was uploaded on 04/11/2010 for the course BUSINESS CSIT126 taught by Professor Dfaad during the Spring '09 term at Aarhus Universitet.

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Teams no - Review:BasicsofCommitment AC,NC,CC:Wantto,Oughtto,Haveto outcomes,ACstrongerrelations positiveoutcomes :HighAC Hig

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