spet24z - Cell Phones! The Psychology of People, Work, and...

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The Psychology of People, Work, and Organizations Psychology 2060 Job Analysis Cell Phones!!!
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Job Analysis Process of defining a job in terms of its component tasks or duties and the knowledge or skills required to perform them. “A wide variety of systematic procedures for examining, documenting, and drawing inferences about work activities, worker attributes, and work context.”
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Job Analysis Simple definition : A description of finding out what people do in a given job. This is the cornerstone of I/O psychology. We need to know what people do on the job before we can do anything useful. Needed to legally defend many personnel decisions as well.
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Job Analysis Job Evaluation Compensation Job Description Criterion Development Performance Appraisal Job Design/Redesign Training Job Specifications Selection Placement
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Job Analysis: Some Products Job Description : Written statement about what job holder actually does, how, and why Specifies the task requirements Job Specifications : Delineate the KSAOs that seem necessary for job - Specifies the people requirements Job Evaluation : Determine the worth of a job (will return to this later)
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Job Analysis: Some Purposes Job Classification : Categorize jobs into job families Criterion Development & Performance Appraisal : Identifies what the organization defines as effective work behaviors Selection and Placement: Identify KSAOs that are necessary for successful performance Job Design and Redesign : Reveal problems with current job design, can direct redesign Training : Identify areas that need training programs to be developed
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Approaches to Job Analysis Job-Oriented (aka Work-Oriented) Focus on describing various tasks that are performed on the job Worker-Oriented Examine broad human behaviors and attributes involved in work activities Hybrid Methods Gather information on the work and worker at the same time
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Approaches to Job Analysis NOTE: It depends on the job! Job-Oriented Approaches Task Inventory Approach Functional Job Analysis Worker-Oriented Approaches The Questionnaire Method Personality-Oriented Job Analysis Others (e.g., Job Element Inventory, Critical Incident Technique) O*NET: Occupational Information Network
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Task Inventory Approach 1) Collect information about the job Interviews Workshops (SME conference) Observation Existing documents Job participation Surveys O*NET
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Task Inventory Approach 2) Write task statements Required elements to a task statement: Action Object Optional elements: Where the task is done How it is done Why it is done When it is done Janitor : Removes all contents of each recycle bin.
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This note was uploaded on 04/11/2010 for the course BUSINESS CSIT126 taught by Professor Dfaad during the Spring '09 term at Aarhus Universitet.

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spet24z - Cell Phones! The Psychology of People, Work, and...

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