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1 Case Study: The UniWord Project The UniWord case study presented in the next subsection describes a project, which did not perform much risk management, and therefore had poor results. It is described in terms of the assessment portion of an audit report done by a consultant hired to assess the status of the project. The case study is a synthesis of two projects, which between them experienced risk items very similar to the ones described. Audit Report: UniWord Project Scope This report presents the results of a two-week audit of the UniWord project. The project was undertaken by SoftWizards, Inc., under contract to Universal Micros, Inc., to develop a word processing system for Universal Micro's UniWindow workstation. The report will cover the audit's charter, procedures, findings, and recommendations. In this draft of the report, the recommendations are still to be determined. Charter The audit's charter was to determine the technical, financial, and management status of the UniWord project, to identify problems needing solution, and to recommend solutions. The audit was to be performed by one person within a two-week period. Procedures A kickoff meeting was held with Joan Black, Universal Micro's product line manager for the UniWindow product; George Green, SoftWizards, Inc. president; and Bill Brown, SoftWizards' project manager for UniWord. We agreed on the scope, charter, procedures, and information sources to be used in the audit. Interviews were held with all five remaining SoftWizards project personnel, one previous project member, and three Universal Micros personnel. Documents reviewed included the contract, project plans, and UniWord specifications, plus selected portions of the code listings, user documentation, and accounting records. Findings The audit findings are summarized in a project chronology and a project status assessment. Project chronology: Universal Micros, Inc., has been developing a new product: An advanced personal computer or workstation called the UniWindow. It will be driven by two Universal 3215 32-bit, 15-megahertz microprocessors, and will have the following major features: A high-resolution bit-mapped color display device 1 megabyte of main memory A 20-megabyte Winchester disk drive The UniWindow operating system, an extension of UNIX (TM Bell Labs) supporting fast, powerful window management. Universal is contracting with several software houses to produce software packages for the UniWindow. Universal developed a set of high-level functional specifications for a work-processing package called UniWord, and used these specifications as the basis for a request for proposals (RFP) which was sent to a number of software houses on July 15, 1983. Universal's schedule for the procurement was keyed to have a demonstrable set of products to exhibit at the 1984 National Computer Conference in Las Vegas, July 9-12, 1984.
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