qseal - ESSI-SCOPE project 21.694 Evaluation Approaches -...

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Evaluation Approaches - Experiences Software product quality evaluation and certification: the Qseal Consortium methodology Paola Caliman - Qseal Consortium v. Quintiliano 43, 20138 Milano (Italy), Tel. +39 (0) 2 50731; Fax. +39 (0) 2 5073271; email: imqittl@icil64.cilea.it Abstract This paper presents the methodology defined by the Qseal Consortium with respect to software product quality evaluation and certification practices. This paper aims at giving an overview of the framework for evaluation and certification and describes the whole process, the main goals, and the available techniques. Keywords: Product quality, evaluation and certification, product metrics and measures. 1. Introduction Over the past years both software engineers and users have paid increasing attention to evaluating the quality of software products [1]. This fact has lead many organisations to the development of practices enabling them to evaluate and give evidence of the degree of software quality suitable for a specified service [2]. Among others, many Italian companies have been involved in national and international projects [3] [4] concerning software quality evaluation and certification. Most of those companies increased their knowledge in real case studies and, starting from research experiences, developed proprietary measurement methodologies and apparatuses. Due to the state of the art of software quality evaluation, each available measurement methodology and apparatus is a bit different from the other, and none of them can be considered the most suitable and credible. In order to offer to the developer, the customer and the user a harmonised service (measurement and apparatus) at the end of 1994 the Qseal Consortium was founded. The Consortium is composed by Etnoteam, Cesvit, Ismes, Tecnopolis Csata acting as testing laboratories (CNR participated an external partner) and IMQ acting as a certification body. One of the main goals of the Consortium is to keep the activities transparent both to the providers and the users and in line with the possible evolution of the state of the art; to this end, the Consortium established a few basic principles as its basis: · participation is open to any company or individual interested in its initiatives; · it operates internationally and fosters participation from all countries; · it seeks harmonisation with similar schemes world-wide and will therefore liaise with standard bodies, ECITC and other harmonisation promoting committees. This paper deals with the methodology and the measurement apparatus defined by the Qseal Consortium, and in particular defines: · the software quality model; · the measurement records, including information about how and where to measure; · the interpretation functions. 2.
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This note was uploaded on 04/12/2010 for the course CIS 635 taught by Professor Mcintyre during the Spring '10 term at Cleary University.

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qseal - ESSI-SCOPE project 21.694 Evaluation Approaches -...

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