mis2008su_ch10_choi - Chapter 10 Knowledge Management...

Info iconThis preview shows pages 1–5. Sign up to view the full content.

View Full Document Right Arrow Icon
Chapter 10 1 Chapter 10 Knowledge Management Information Technology For Management 6 th Edition Sejong University
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
2 Contents 10.1 Introduction to Knowledge Management 10.2 Organizational Learning and Memory 10.4 Approaches to Knowledge Management 10.6 Knowledge Management Systems Implementation 10.8 Ensuring Success of KM Efforts Chapter 3
Background image of page 2
3 10.1  Introduction to Knowledge Management  Knowledge and Knowledge Management Knowledge information that is contextual, relevant, and actionable Knowledge Management (KM) A process that helps that helps organizations identify, select, organize, disseminate, and transfer important information and expertise that are part of the organization’s memory and that typically reside within the organization in an unstructured manner leverages its value through reuse
Background image of page 3

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
Chapter 10 4 The Characteristics of Knowledge Extraordinary leverage and increasing return Knowledge is not consumed by using it. It’s Consumers can add to it, thus increasing its value Fragmentation, leakage, and the need to refresh Uncertain value too much intangible aspects Uncertain value of sharing Rooted in time The utility and validity of knowledge may vary with time
Background image of page 4
Image of page 5
This is the end of the preview. Sign up to access the rest of the document.

This note was uploaded on 04/13/2010 for the course TECHNOLOGY 032913 taught by Professor Hong during the Spring '08 term at 서울대학교.

Page1 / 13

mis2008su_ch10_choi - Chapter 10 Knowledge Management...

This preview shows document pages 1 - 5. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online