Unformatted text preview: return, the company bears the additional expense of paying the freight charges on goods returned. From your viewpoint, you lose your commission in whole or in part depending upon the amount of credit issued. Attached you will find a statement that outlines the company’s policy in the step-by-step procedure that is to be followed for each situation where goods must be returned to our factory. We are sure you can appreciate our interest in holding these returned goods situations to a minimum, and, at the same time, be very fair with our people. Frequently, materials that are returned could have been used more advantageously by our customers had we exercised a little better salesmanship and given a little better type of service. Returned goods transactions are costly to you and to the company. Let’s resolve to keep them down and try to make every sale result in a profit to you and the company. Sincerely Sam Herrington Finance Manager bmb...
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- Spring '09
- Sales, regional manager, Mr. Jack Norman, Dear Mr. Norman, Sunrise Highway Colorado, Finance Manager bmb