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Unformatted text preview: a leader. However, when a leader is brought up through the ranks the process and product expertise builds the credibility of the leader with their employees. Crystal began her career at Fidelity over 9 years ago as a processing representative, quickly moved into a training role and then into management. As her management career began she brought a wealth of knowledge and the expertise that allowed her to connect with her employees at a very detailed level. Leaders are constantly juggling different aspects of their role. Many times, small things are left by the way side. Followed through on what they said they would do. Looked after the needs of her people. Didn't manage up (Didn't kiss upper management butt)....
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This note was uploaded on 04/14/2010 for the course PSY Psy101 taught by Professor Dhabi during the Spring '10 term at Abu Dhabi University.
- Spring '10