MANA_3318 = Lecture Notes (EXAM 3)

MANA_3318 = Lecture Notes (EXAM 3) - CHAPTER 9 Group o Two...

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CHAPTER 9 Group o Two or more people with common interests, objectives, and continuing interaction. Work team o A group of people with complementary skills who are committed to a common mission, performance goals, and approach for which they hold themselves mutually accountable. Norms of behavior o The standards that a work group uses to evaluate the behavior of its members. Group cohesion o The “interpersonal glue” that makes members of a group stick together. Social loafing o The failure of a group member to contribute personal time, effort, thoughts, or other resources to the group. Loss of individuality o A social process in which individual group members lose self- awareness and its accompanying sense of accountability, inhibition, and responsibility for individual behavior. Formal groups o Official or assigned groups o Gather to perform various tasks and include an executive and staff, standing committees of the board of directors, project task forces, and temporary committees. Informal groups o Unofficial or emergent groups Stages of Group Development The Five-Stage Model
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o Forming Dependence on guidance and direction is the defining characteristic Roles are NOT defined o Storming Team members compete for position Power struggles, cliques, and factions within the group begin to form. o Norming Agreement and consensus are characteristic of team members Roles and responsibilities become clear and accepted with big decisions being made by group agreement o Performing The team becomes more strategically aware and clear about it’s mission and purpose. The group has successfully worked through the necessary interpersonal, task, and authority issues and can stand on its own with little interference from the leader. o Adjourning When the task is completed, everyone on the team can move on to new and different things. Team members have a sense of accomplishment and feel good knowing that their purpose is fulfilled. 4 Characteristics of “Mature” Groups o May be assigned or emerge from within the group. o Behavioral Norms o Group Cohesion
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Interpersonal attraction binding group members together. o Enables a group to exercise effective control over its members in relation to its behavioral norms and standards Status Structure o The set of authority and task relations among a group’s members. o May be hierarchical or egalitarian (i.e. democratic), depending on the group Task and Maintenance Functions Task function o An activity directly related to the effective completion of a team’s work. o Initiating activities o Seeking information o Giving information o Elaborating concepts o Coordinating activities o Summarizing ideas o Testing ideas o Evaluating effectiveness o Diagnosing problems Maintenance function o An activity essential to effective, satisfying interpersonal relationships within a team or group. o
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This note was uploaded on 04/15/2010 for the course MANA 3318 taught by Professor Casper during the Spring '08 term at UT Arlington.

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MANA_3318 = Lecture Notes (EXAM 3) - CHAPTER 9 Group o Two...

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