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JP Morgan & Chase Tyesha Robles JP Morgan & Chase Human Relations in Management MAN4101 Spring Semester Professor Terri Green February 6, 2020
JP Morgan & Chase 1.Human relationship structure the organization promotes: JPMorgan chase focuses on recruiting and helping the employees develop throughout their careers. They partner with their business leaders to execute on human capital strategies that are consistent with their business strategy. As part of human resources function, you are able to contribute to their human capital system, which enables us to an employer of choice around the world. JPMorgan Chase’s relationships with their employees, clients and suppliers, and with the countries and communities in which they operate, are intended to reflect the principles, policies, codes and accords set forth and referred to in this Human Rights Statement. Their conviction with respect to responsible, honest and ethical behavior informs their Code of Conduct and the character of the company is defined by the personal integrity and honesty of the employees. As we continue our work, we have focused our attention on three central objectives: • Clearly communicating and enforcing our corporate standards to our entire employee base • Enhancing our Board and management structures so our company’s leadership is better positioned to uphold and exemplify those standards across the enterprise • Embedding our standards into the employee life cycle, starting with recruiting and hiring and extending to training, compensating, promoting and disciplining our employees 2.Type of customer organizational structure target from products or services:
JP Morgan & Chase JPMorgan Chase has served its customers, shareholders and communities for more than 200 years. According to Reaves, it's not enough to describe your customers as "satisfied " or "dissatisfied ". He identified six customer "types" and where they fit into the customer hierarchy. This include: Endorsers Buyers Satisfied mutes Dissatisfied mutes Grumblers Complainers J.P. Morgan clients include the world's most prominent corporations, governments, wealthy individuals and institutional investors. These businesses use the J.P. Morgan brand: Asset Management Institutional Asset Management Investment Banking Markets & Investor Services Treasury Services Private Banking

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