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Unformatted text preview: among the top 50 banks in the world. The satisfaction of each employee not only affects the company productivity but also the customer pleasure .ANZ is best known for having the highest rate of contented customers for many years . The Bank has maintained its already strong customer satisfaction as the second-highest for the National Bank, having risen to 82.6 per cent from 79.9 per cent in May 2003, according to research organisation Roy Morgan....
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This note was uploaded on 04/17/2010 for the course CAD 8567306 taught by Professor Mri.kate during the Spring '10 term at Acadia.
- Spring '10