Chapter 2 PP

Chapter 2 PP - Just a couple of funny things about...

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Just a couple of funny things about accounting Student returns to 25 year university reunion and visits the old professor in the office. Student picks an exam on the professor's desk and says: "These are the same questions you asked me 20 years ago." Professor says: "The questions are the same, but the answers are different.“ - Zane Swanson Chartered Accountant http://www.youtube.com/watch?v=XMOmB1q8W4Y 11
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22 Enterprise Systems Integrates business processes and information from entire enterprise. Helps coordinate the operation of business functions. ERP systems are software packages that can be used for the core systems necessary to support enterprise systems.
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33 Integrate Business Functionality When purchasing equipment the ERP will: Provide an electronic order form. Apply business rules. Called (Internal Controls) Route the order for approvals. Send the order to a buyer. Connect to the vendor. Use data to receive goods, project funding requirements, compare to budget, and analyze vendor performance.
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44 Value Chain and System
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55 Inefficient Customer Service 1. Check to see if the customer is in good standing – i.e. has good credit.
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66 Inefficient Customer Service 2. Find out if the item in stock and ready for delivery. Tell the customer when she will receive the item. This date is known as “available to promise” or ATP.
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77 Inefficient Customer Service 3. If item is not on the shelf, review production schedule and add the time required to pick, pack, and ship. This does not, however, tell if the item had already been allocated to another customer.
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88 Inefficient Customer Service 4. If the item must be scheduled for manufacturing, when can it be scheduled and how long will the process take? It depends on the availability of the production line and personnel, as well as the required raw materials.
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This note was uploaded on 04/20/2010 for the course AIS 345 taught by Professor R during the Spring '10 term at Bryant.

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Chapter 2 PP - Just a couple of funny things about...

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