Warr22e_IM_TM_Ch24 - Transparency Master 24-1...

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Transparency Master 24-1 DECENTRALIZATION Advantages 1. Lower-level managers can react more quickly to problems or changes in operations. 2. Lower-level managers are closer to the customer and more responsive to the customer's needs. 3. The operation provides a better training ground for managers. 4. Delegation improves employee morale. 5. Top management is free to devote time to stra- tegic planning. Disadvantages 1. Assets and operating costs are duplicated (e.g., each division has its own administrative staff). 2. Managers may pursue their own goals, instead of company goals.
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Transparency Master 24-2 JOB DESCRIPTION Manager—Real Estate Office The following information outlines the duties of a manager of a real estate sales office that is part of a nationwide real estate company. The company uses a decentralized management approach. The manager of each sales office will be responsible for the day-to-day operations of his or her office. This includes managing all real estate agents associated with the office. In addition, the office manager will make all decisions related to the following items: local advertising for the office, special promotions or com- munity activities, sales contests/awards offered to agents, continuing education classes provided for agents, and equipment purchased for the office. The manager of each office will be evaluated based on sales growth and ability to keep costs within budgeted guidelines.
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Transparency Master 24-3 RESPONSIBILITY CENTERS Cost Centers Managers are held accountable for con- trolling costs. Profit Centers
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Warr22e_IM_TM_Ch24 - Transparency Master 24-1...

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