PerformanceM

PerformanceM - Performance Management Performance...

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Unformatted text preview: Performance Management Performance Management M&IS 34180, Levashina Kent State University Performance Management Performance Management Objectives : To understand the purposes of PM in HRM. To define performance To learn the various approaches to PE. To learn some of the problems with PE. To learn about performance feedback process To understand how PM might be linked to other HR systems. Purposes of Performance Management Process through which managers ensure that employees’ activities are Process through which managers ensure that employees’ activities are congruent with organizational goals congruent with organizational goals Strategic Link employees’ activities to organizational goals Administrative Provide information for employee-related decisions ( e.g., salary administration, promotion, lay-off) Developmental Aid in the development of effective employees ( e.g. , feedback, performance improvement, career development) Definition and Determinants of Job Performance × Performance consists of goal-relevant actions that are under the control of the individual Performance, Effectiveness, and Productivity P = f (DK PKS M) DK & PKS = f (ability, personality, interests, education, training and experience) × A Performance Model A Performance Model Multidimensional nature of P Dimensions of P (based on Campbell et al. 1993): Job-specific task proficiency Non-job-specific task proficiency Written and oral communication task proficiency Demonstrating effort Facilitating peer and team performance Management/administration Critical P parameters: Typical vs. Maximum Performance Measures Criteria Performance Measures Criteria Strategic Congruence...
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This note was uploaded on 04/22/2010 for the course MIS 34180 taught by Professor Staff during the Spring '08 term at Kent State.

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PerformanceM - Performance Management Performance...

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