Incident 6 - 5. Where should it be done? 6. How should it...

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Incident 6-2 1 Incident 6–2 What Should I Do Next? Incident 6–2 What Should I Do Next? Sonja Saltzgiver Axia College of University of Phoenix
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Incident 6-2 2 1. How would you answer Kim’s questions if you were Ed Jackson? Since the request is formal, I need you to be as detailed as you can without being too conversational. You need to give the facts and any pertinent information you believe is needed to understand the plan. The format can be outline form or some type you are comfortable with that will give the information needed without having to much clutter. 2. How would you go about preparing this plan if you were Kim Allred? (Suggest a framework for Kim to follow.) There are questions that the upper management is looking for answers to. They are: 1. What must be done?. 2. Why must it be done? 3. When should it be done? 4. Who should do it?
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Unformatted text preview: 5. Where should it be done? 6. How should it be done? By keeping the answers to these questions in the order that they are asked, there will be no confusion for the reader. I would use an outline format with this plan. The information would be chronological and factual. I would also make sure there is contact information if there are further inquiries. Incident 6-2 3 3. Do you think Kim’s initial reaction to the planning process was unusual? Why or why not? Since Kim is new to the role of supervisor, her reaction is neither uncommon nor unusual. Unless Kim had management training to understand the communication process, and what kind of correspondence that will be required, then she was left uninformed. Kim handled the situation well and asked questions to get the answers she needed....
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This note was uploaded on 04/24/2010 for the course IT240 AAFF0NMEL5 taught by Professor Clivemighty during the Spring '10 term at University of Phoenix.

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Incident 6 - 5. Where should it be done? 6. How should it...

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