MGM 14 - UNIVERSITY OF TORONTO AT MISSISSAUGA MGT 100Y G MY...

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Y Managing People Professor Hugh Gunz UNIVERSITY OF TORONTO AT MISSISSAUGA Y Managing people: topics Getting organized Motivation Planning for Human Resources Y Getting Organized: Topics Building blocks What makes it work? Responsibility and authority •E x e r c i s e : Designing an organization Examples Informal organization Summary Y Building blocks • Specialization (dividing up the work) • Usually done by departmentalizing ( organizing who does what): F C P P G Y Building blocks • Specialization (dividing up the work) • Usually done by departmentalizing (organizing who does what): Function Customer Product Process Geography Y Building blocks • Specialization (dividing up the work) • Usually done by departmentalizing (organizing who does what): Function
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Y Building blocks • Specialization (dividing up the work) • Usually done by departmentalizing (organizing who does what): F Customer P P G Y Building blocks • Specialization (dividing up the work) • Usually done by departmentalizing (organizing who does what): F C Product P G Y Building blocks • Specialization (dividing up the work) • Usually done by departmentalizing (organizing who does what): F C P Process G Y Building blocks • Specialization (dividing up the work) • Usually done by departmentalizing (organizing who does what): F C P P Geography Y Organization charts in practice: NASA Y Organization charts in practice: UN
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Y Organization charts in practice: Privy Council Office Y Departmentalization: good and bad news • Good news: – groups jobs into units based on some logical design – allows improved efficiency through division of labour – allows better control and coordination (top management can more easily monitor performance) • Bad news: – can be expensive to coordinate work between departments – people don’t know what people in other departments are up to. Y
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MGM 14 - UNIVERSITY OF TORONTO AT MISSISSAUGA MGT 100Y G MY...

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