team dynamics and conflict resolution strategies

team dynamics and conflict resolution strategies - Everyday...

Info iconThis preview shows pages 1–4. Sign up to view the full content.

View Full Document Right Arrow Icon
Team Dynamics 1 Team Dynamics and Conflict Resolution Strategies Skills for Professional Development GEN/300
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
Team Dynamics 2 Introduction Everyday people are working in groups for teams, whether it is in their careers, church, education, political organization, or other social settings that may be comprised of groups. While working in a team or in a group, conflict is going to be inevitable. When people of different backgrounds, personalities, ethical, and moral beliefs are put together in a group, conflict is going to arise, whether it is positive or negative. Constructing and conquering a team’s goal, and always keeping the good of the team in mind is the key to the team achieving their goals. As conflict arises, it should be abated and combated with swift and thorough conflict resolution techniques. When conflicts are dealt with properly through resolution, they can give rise to a team that is cohesive and productive. Conflict Conflict is the disharmony and disagreement that when differences are expressed in groups regarding ideas, methods, and members (Engleberg, Wynn, and Schuttler, 2003). Conflict among teams can develop in several different ways. When developing an effective team, the team members will usually experience five stages of team evolution: Forming, storming, norming, performing, and adjourning. The norming and storming stages deal with the process of conflict and resolution. During the storming stage, exact conflict has not yet been identified, causing chaos, disorganization, and disputes among the team members. The norming stage is where conflict is identified and dealt with, and resolution strategies are put into action, allowing productivity to begin (DeJanasz, Dowd, and Schneider, 2002). Conflict Causes Conflict can arise from different sources within the team setting (Stewart, Manz, and Sims 1999). Attitudes, expectations, needs, perceptions, personalities, resources, and values are
Background image of page 2
Team Dynamics 3 some of the most common reasons conflict arises in teams. Since everyone is raised with different values, morals can come into play when the team issue deals directly or indirectly with ethics, morals, or values. If two or more team members have goals in mind that are differing, conflicting attitudes may arise. If individual needs are not satisfied, this can also cause conflict within the team. The expectations of the team members are not the same on how the goal of the team is to be met. Everyone has differences in perception of life situations, and we all interpret
Background image of page 3

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
Image of page 4
This is the end of the preview. Sign up to access the rest of the document.

This note was uploaded on 04/19/2010 for the course N/A GEN/300 taught by Professor N/a during the Fall '08 term at University of Phoenix.

Page1 / 7

team dynamics and conflict resolution strategies - Everyday...

This preview shows document pages 1 - 4. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online