Everyday people are working in groups for teams, whether it is in their careers, church,
education, political organization, or other social settings that may be comprised of groups.
While working in a team or in a group, conflict is going to be inevitable.
When people of
different backgrounds, personalities, ethical, and moral beliefs are put together in a group,
conflict is going to arise, whether it is positive or negative.
Constructing and conquering a
team’s goal, and always keeping the good of the team in mind is the key to the team achieving
As conflict arises, it should be abated and combated with swift and thorough conflict
When conflicts are dealt with properly through resolution, they can give
rise to a team that is cohesive and productive.
Conflict is the disharmony and disagreement that when differences are expressed in
groups regarding ideas, methods, and members (Engleberg, Wynn, and Schuttler, 2003).
Conflict among teams can develop in several different ways.
When developing an effective
team, the team members will usually experience five stages of team evolution:
storming, norming, performing, and adjourning.
The norming and storming stages deal with the
process of conflict and resolution.
During the storming stage, exact conflict has not yet been
identified, causing chaos, disorganization, and disputes among the team members.
stage is where conflict is identified and dealt with, and resolution strategies are put into action,
allowing productivity to begin (DeJanasz, Dowd, and Schneider, 2002).
Conflict can arise from different sources within the team setting (Stewart, Manz, and
Attitudes, expectations, needs, perceptions, personalities, resources, and values are