Non- verbal Communication ----part II

Non- verbal Communication ----part II - N on-verbal...

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Non-verbal communication ( L e c t u r e   n o t e s ) Of course we don’t only use words to communicate. Every time we communi- cate we are sending out messages by means of all sorts of other things. In fact, even when we are not actually writing or speaking we are still communicating something, even if unintentionally. Obviously, we may use pictures to communicate our message, either to replace words or more importantly to reinforce our verbal message. But, consciously or unconsciously, when we speak we will also communicate by other means. Facial expression – a smile, a frown Gestures – movement of hands and body to help to explain or emphasise our verbal message Body posture – how we stand or sit Orientation – whether we face the other person or turn away Eye contact – whether we look at the other person or not, and the length of time that we look at the other person Proximity – the distance we stand or sit from the person Head-nods – to indicate agreement or disagreement or to encourage the
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Non- verbal Communication ----part II - N on-verbal...

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