Brandy Horne - Assignment 4.docx - Brandy Michelle Horne...

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2/14/2020Brandy Michelle HorneAssignment 4Project & Change Management INFS-724
B r a n d y M . H o r n eP a g e | 1Question 1The six elements of a scope statement are 1) Project Objective, 2) Deliverables 3) Milestones, 4)Technical Requirements, 5) Limits and Exclusions, and 6) Customer(s) Review. Properly defining eachscope element before the beginning of the project helps guide both the project manager and team to meetexpectations of the stakeholder(s) and customer(s). In other words, ‘project scope should define theresults to be achieved in specific, tangible, and measurable terms (Gray & Larson, 2018, p. 102).A Project objective 'is defined as a specific event that a person or organization focuses onaccomplishing within a predefined time frame’ (PMTips, 2019). Project objectives not only lay thegroundwork for creating a project scope, but they help answer who, what, when, where, and how much.Answering these questions as specific as possible is indispensable for stakeholder(s) and customeralignment and deliverable expectations. S.M.A.R.T. is ’a mnemonic acronym that establishes criteria for ideal goals and objectives in aproject... Specific, Measurable, Achievable, Relevant, and Time-Related (Landau, 2019). UsingS.M.A.R.T. as a guide for writing a project objective helps determine the specific attributes of a projectand whether or not it is feasibly doable. In other words, a S.M.A.R.T. project objective ‘incorporates allof these criteria to help focus one's efforts and increase the chances of achieving that goal’ ("SMARTGoal - Definition, Guide, and Importance of Goal Setting," 2018).A project deliverable is the expected product or service by a customer(s), or stakeholder(s)completed that warrants a project effort. There can be many deliverables throughout the life of a projectdependant upon the project scope. For example, a project deliverable to launch an eCommerce platformmay have many sub-deliverables (customer(s) training initiatives, marketing campaigns, online supportgroups) that can be rolled up to the project deliverable. Deliverables can take the form of ‘a product orservice…has a due date and is tangible, measurable, and specific' (Burley, 2019). Like project objects,the more specific a deliverable, the better the chance of having a successful project.The completion of project segments considered significant are known as milestones. A significantsegment of a project could be creating a new data source for reporting or interviewing customer(s)s for anew promotion campaign. Milestones are a great way for project managers to gauge the progression ofthe project. There can be many milestones throughout a project dependent on the work package(s) andproject size.Project technical requirements are essential specifically for the project objectives anddeliverables. However, without detail surrounding the project objective and deliverables, defining thetechnical requirements is useless. For example, a project to create an automated customer(s) facing order

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