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Unformatted text preview: OCB with Job Performance • MacKenzie, Podsakoff and Fetter (1991) o Manager’s evaluations of agent’s performance was based on Alutruism Civic virtue Productivity levels • Podsakoff, Ahearne & MacKenzie (1997) studied machine crew performance of a paper mill o Altruism and sportsmanship affected overall performance o Altruism is related to quality of performance • Allen & Rush (1998) o After controlling teacher’s performance 1 Students rated higher evaluations to teachers who exhibited higher OCB • OCB affects organizational effectiveness: o Speeds up orientation & socialization process of new employees o Requires less managerial supervision o Reduce worker conflicts o Employees are more willing to take on more responsibilities o Creates a more positive working environment 2...
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