Career Management Plan - Career Management Plan 1 Running...

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Career Management Plan 1 Running head: CAREER MANAGEMENT PLAN Career Management Plan Christopher Wall HRM/531 Doreen G. Lawrence University of Phoenix March 30, 2009
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Career Management Plan 2 Career Management Plan A career management plan is an essential part to an individual's growth and development throughout his or her career. A good career management plan will allow a person to understand where he or she wants to be and how he or she can reach these career goals. The career management plan developed employee feedback, helping employees reach higher levels of performance, identifying opportunities for advancement, providing flexible opportunities, adapting to diversity, and an analysis of the budget, benefits and costs of the plan. Feedback As InterClean, Inc. and EnviroTech merge, care should be given to providing valuable training and feedback to all sales members. “Feedback defines expectations and holds employees accountable.” (Forte, 2008, p. 27) InterClean, Inc. can provide valuable feedback to the sales members in areas such as an employee’s understanding of environmental regulations and product knowledge; organization and documentation; social skills and sales techniques; and skills, competency, and training completion. One technique that InterClean, Inc. can implement for providing performance feedback involves a five step process, offered by Jay Forte. In The American Salesman, Mr. Forte suggests beginning with “1) a positive comment, 2) reinforce or redirect specific behaviors or situations, 3) describe impact and consequences on business objectives and on individual progress, 4) create a plan and identify alternatives, and 5) end with a positive comment.” (Forte, 2008, p. 27) During the initial phase of training, feedback should be given immediately, followed by frequent, then periodic intervals, as the employee becomes more familiar with the expectations and goals of the company. After feedback is given, additional opportunities can be provided through computer- based training, manuals, classroom instruction, and mentoring. Computer-based training can help
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Career Management Plan 3 sales members learn valuable product knowledge at a pace that is more comfortable to the individual member. Verizon Wireless exceeded its data revenue target for 2006 by implementing a new training program. “The company’s data certification training to sales and customer service reps requires a hearty learning management system (LMS) and effective information
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Career Management Plan - Career Management Plan 1 Running...

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