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Learning team paper - Motivation Motivating and Satisfying...

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Motivation 1 Motivating and Satisfying Employees Monalisa Lozano Briget Wall Heady S. Anne S. MGT 331 Jim Sternieri August 30, 2005
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Motivation 2 Motivating and Satisfying Employees We define motivation as the individual, internal process that energizes, directs, and sustains behavior. It is the personal force that causes us to act in a particular way. Morale is an employee’s attitude or feelings about the job, about superiors, and about the company itself. High morale results mainly from the satisfaction of needs on the job or as a result of the job. High morale in turn leads to dedication and loyalty, as well as to the desire to do the job well. Low morale can lead to shoddy work, absenteeism, and high turnover rates as employees leave to seek more satisfying jobs with other companies. Sometimes, creative solutions are needed to motivate people and boost morale. Salespeople is key in our structures organization we bring a certain approach to our salesman’s techniques and tricks of the trade. The certain approach that is brought forth to our salesman is the approach of Acquired Needs Theory. In reality this approach is used to guide and teach the salesman the way a proper customer needs to be approached and handled properly.
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