Quiz1-Vocab - Chapter 1 1 Chief Information Officer(CIO the...

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Chapter 1 1. Chief Information Officer (CIO)- the individual in charge of the information systems function. 2. Digitization- The process by which content and processes become expressed and performed in digital form. 3. End user- those individuals who have direct contact with software applications as they use them to carry out specific. 4. Information System- formal, sociotechnical, organizational system designed to collect, process, store, and distribute information. 5. Information technology- hardware, software, and telecommunication equipment. 6. IT professionals- those employees of the firm who have significant technical training and are primarily responsible for managing the firm’s technology assets. 7. Manager- a knowledge worker of the modern business and not for profit organizations who is in charge of a team, a functional area (functional manager), or the entire organization or business unit (general manager) 8. Polymediation- the process of convergence of multiple digital devices into one. Chapter 2 1. Efficiency- Efficiency is defined as the ability to limit waste and maximize the ratio of the output produced to the inputs consumed. In other words, a firm is more efficient when it produces more with the same amount of resources, or produces more with fewer resources. 2. Effectiveness- the ability to achieve stated goals or objectives. Typically a more effective firm is one that makes better decisions and is able to carry them out successfully. 3. External environment- the world outside the firm creates influences such as regulation, the competitive landscape, and general business and social trends (e.g. outsourcing, customer self-reliance) 4. Firm culture- The collection of beliefs, expectations, and values shared by the members of an organization. 5. Firm Strategy- The manner in which the organization intends to achieve its objectives. 6. Information System- formal, sociotechnical, organizational system designed to collect, process, store, and distribute information.
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7. Information technology- hardware, software, and telecommunication equipment. 8. IT infrastructure- a firm’s technological backbone that constrains and enables opportunities for future systems implementations. 9. Organizational Structure- The organizational design, reporting, and relationships within the information system. 10. Process- the series of steps necessary to complete an organizational activity. 11. Systemic effects- the notion that the different components of a system are independent and that change in on component affect all other components of the sytem. Chapter 3 1. B usiness diamond- identifies the crucial components of an organization’s plan as its business process, its values and beliefs, its management control system, and its tasks and structures. 2. Business strategy- a well-articulated vision of where a business seeks to go and how it expects to get there.
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