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Unformatted text preview: H ADM 2211 Human Resource Management
February 16, 2010 Job Analysis & Design
Sean A. Way, Ph.D.
Assistant Professor of Human Resource Management School of Hotel Administration Cornell University Today's Job Analysis & Design Deliverables Job Analysis & Design Active Participation Group Homework Assignment 1 Introduction & Preparation Job Analysis: Writing Job Descriptions
*** See Job Analysis & Design Text Lecture and Study Note *** Introduction
Job Analysis The process of obtaining information about jobs by determining the duties, tasks or activities of jobs The information gathered from job analysis is an essential building block for carrying out all other HR functions in organizations Job analysis is usually performed by someone from the HR department This individual works closely with managers and employees in the collection of job data Introduction
Nature of: Job Analysis Determining Job Requirements
Basis for: Determining job requirements What employee does Why employee does it How employee does it Job Description Is a statement of the tasks, duties, and responsibilities of a job to be performed Employee orientation Employee instruction Disciplinary action Job Specification Statement of the needed KSAs of the person who is to perform the job Recruitment Selection Development Introduction
Most Common Methods of Analyzing Jobs Job data may be obtained in a number of different ways The most common methods of obtaining job data are: Interviews Questionnaires Observation Diaries Group Homework Assignment 1
Job Analysis: Writing Job Descriptions
1. 2. To familiarize you with the job analysis process and with job descriptions To give you practice writing job descriptions Group Homework Assignment 1
Job Analysis: Writing Job Descriptions
1. 2. 3. Samples from the Hospitality Industry (Blackboard) Instructions (Blackboard) In-Class Preparation H ADM 2211 Human Resource Management
February 18, 2010 Job Analysis & Design
Sean A. Way, Ph.D.
Assistant Professor of Human Resource Management School of Hotel Administration Cornell University Today's Deliverables Job Analysis & Design Group Homework Assignment 1 (5 points) Job Analysis: Writing Job Descriptions Active Participation In-Class Group Exercise 6 (1 Point) Team Effectiveness & Performance Group Homework Assignment 1
Job Analysis: Writing Job Descriptions Debriefing Advantages of Interview Method? Group Homework Assignment 1
Job Analysis: Writing Job Descriptions Debriefing Disadvantages of Interview Method? Group Homework Assignment 1
Job Analysis: Writing Job Descriptions Debriefing Major Uses of Job Descriptions? Job Design Employee Teams
You should read and have a good knowledge and understanding of the following topics/areas (even though we will not cover them in-class) Job enrichment Job characteristics model Employee empowerment 13 Designing Work for Group Contributions
Employee Involvement Groups (EIs) Groups of employees who meet to resolve problems or offer suggestions for organizational improvement 14 Designing Work for Group Contributions
Success with ELs requires Comprehensive training for group members Recognition of group's contributions Continuing input & encouragement from management Use of participative/democratic leadership style 15 Employee Teams
Refer to In-Class Handout: Job Design Cross-Functional Teams Project Teams Self-Directed teams Task Force Teams Process-Improvement Teams Virtual Teams
16 Teamwork & Synergy
Synergy Occurs when the interaction and outcome of team members is greater than the sum of their individual efforts 17 Teamwork & Synergy
Synergistic team member behavior characteristics Is Supporting and Inclusive Listens and Clarifies Disagrees but Remains Nonjudgmental & Fact Focused Engages in Consensus Building (Common Ground) Is Accepting of Others Is Focused on Quality & Continuous Improvement Committed to Excellent Performance 18 Team Effectiveness & Performance Purpose InClass Group Exercise 6 To help you understand the difference between team performance and team effectiveness and illustrate how team effectiveness is assessed Team Effectiveness & Performance Debriefing InClass Group Exercise 6 Class Exercise and Discussion Determining Effectiveness at SW Airlines Refer to In-Class Handout: Effectiveness Example Flexible Work Schedules
Refer to In-Class Handout: Job Design Compressed Workweek Flextime Job Sharing Telecommuting 21 Flexible Work Schedules When students are asked to describe an alternative work schedule, they undoubtedly mention flextime. However, there are a large number of other work schedules that firms use. For example, some employees work four ten-hour days and are off three, while in the maritime industry, employees may work two straight weeks while on a boat and are then off for two weeks. Optional Quiz 1 Review When? 16:30-18:00, Friday, February 19, 2010 Where? 198 Statler Hall Format? 9 Multiple Choice (9 points) & 4 (multi-part) Short- Answer Questions (21 points) Discussion and Potential Quiz Questions Weighting? 10 % of final grade (10 out of 100 points) Next Tuesday's Deliverable
Quiz 1 When? 10:10-11:25, Tuesday, February 23, 2010 Where? 365 Statler Hall, Labs A & C Format? 9 Multiple Choice (9 points) 4 (multi-part) Short-Answer Questions (21 points) Discussion and Potential Quiz Questions Weighting? 10 % of final grade (10 out of 100 points) ...
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This note was uploaded on 04/28/2010 for the course HADM 2236 taught by Professor Spies during the Spring '09 term at Cornell University (Engineering School).
- Spring '09