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Unformatted text preview: 8. Try honestly to see things from the other persons point of view. 9. Be sympathetic with the other persons ideas and desires. 10. Appeal to the nobler motives. 11. Dramatize your ideas. 12. Throw down a challenge. Be a Leader: How to Change People Without Giving Oﬀense or Arousing Resentment 1. Begin with praise and honest appreciation. 2. Call attention to peoples mistakes indirectly. 3. Talk about your own mistakes before criticizing the other person. 4. Ask questions instead of giving direct orders. 5. Let the other person save face. 1 6. Praise the slightest improvement and praise every improvement. Be “hearty in your approbation and lavish in your praise.” 7. Give the other person a ﬁne reputation to live up to. 8. Use encouragement. Make the fault seem easy to correct. 9. Make the other person happy about doing the thing you suggest. 2...
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- Spring '10