how_to_win_friends - 8 Try honestly to see things from the...

Info iconThis preview shows pages 1–2. Sign up to view the full content.

View Full Document Right Arrow Icon
Fundamental Techniques in Handling People 1. Dont criticize, condemn or complain. 2. Give honest and sincere appreciation. 3. Arouse in the other person an eager want. Six Ways to Make People Like You 1. Become genuinely interested in other people. 2. Smile. 3. Remember that a persons name is to that person the sweetest and most important sound in any language. 4. Be a good listener. Encourage others to talk about themselves. 5. Talk in terms of the other persons interests. 6. Make the other person feel important and do it sincerely. Win People to Your Way of Thinking 1. The only way to get the best of an argument is to avoid it. 2. Show respect for the other persons opinions. Never say, “Youre wrong.” 3. If you are wrong, admit it quickly and emphatically. 4. Begin in a friendly way. 5. Get the other person saying “yes, yes” immediately. 6. Let the other person do a great deal of the talking. 7. Let the other person feel that the idea is his or hers.
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
Background image of page 2
This is the end of the preview. Sign up to access the rest of the document.

Unformatted text preview: 8. Try honestly to see things from the other persons point of view. 9. Be sympathetic with the other persons ideas and desires. 10. Appeal to the nobler motives. 11. Dramatize your ideas. 12. Throw down a challenge. Be a Leader: How to Change People Without Giving Offense or Arousing Resentment 1. Begin with praise and honest appreciation. 2. Call attention to peoples mistakes indirectly. 3. Talk about your own mistakes before criticizing the other person. 4. Ask questions instead of giving direct orders. 5. Let the other person save face. 1 6. Praise the slightest improvement and praise every improvement. Be “hearty in your approbation and lavish in your praise.” 7. Give the other person a fine reputation to live up to. 8. Use encouragement. Make the fault seem easy to correct. 9. Make the other person happy about doing the thing you suggest. 2...
View Full Document

This note was uploaded on 04/28/2010 for the course ECE 2121 taught by Professor Ded during the Spring '10 term at Abu Dhabi University.

Page1 / 2

how_to_win_friends - 8 Try honestly to see things from the...

This preview shows document pages 1 - 2. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online