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1020_Midterm review_webct

1020_Midterm review_webct - Midterm Review COMM392 Managing...

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Unformatted text preview: Midterm Review COMM392: Managing Employment Relationship 103/104 Fall 2009 Yoshio Yanadori Midterm Exam Midterm exam on October 21, 6:308:00pm Wood 2 (http://www.students.ubc.ca/facultystaff/buildings.cfm?code=WOOD)) http://www.students.ubc.ca/facultystaff/buildings.cfm?code=WOOD Chapters 1 (Introduction) 7 (Compensation) [Benefits NOT included] Textbook Chapter 1: pp. 128 Chapter 2: pp. 3346 Chapter 3: pp. 4768 Chapter 4: pp. 7592, excludes pp. 93103 Chapter 5: pp. 107138 (not 134), excludes pp.139144 Chapter 6: pp. 162195 Chapter 7 pp. 202232 SRP A, B, C, D, E, F, and I My PPT slides On WebCT Vista Midterm Format 15 multiple choice questions (2 points each, 30 points total) 5 short answer questions (8 points each, 40 points total) choose from 8 questions 1 case study (4 question, 30 points total) * All answers must be recorded on the accompanying exam booklet Bring your ID with you Dictionary? Only book dictionary, not electronic one No class on October 22 Resume on October 27: Employee benefits (Chapter 8) Midterm Review I. Introduction 1. 2. 3. 4. 5. 6. 7. What is "human resources management?" (HRM) Who is responsible for HRM? ( Q4) What are the interests & objectives of employees and employers in the employment relationship? Explain the difference in role of "line" & "staff" managers. What environmental conditions & developments affect HRM? Explain the key employment trends affecting HRM. What is "knowledge worker" and why is this type of worker so critical to the success of businesses in Canada? Midterm Review I. Introduction 1. 2. 3. 4. How can HRM practices contribute to an organizational effort to gain a sustained competitive advantage? How does progressive HRM lead to business success? (Be ready to refer to studies discussed in class) Other than offering job security, what other measures should businesses take to "boost profits through people'? For each measure cited, explain how this will boost profits if implemented correctly. You have been hired as a consultant by a biotechnology company, Genosys Ltd. which is about to go to an Initial Public Offering. What do you advise Genosys Ltd. to do in order to have the greatest chance of success in implementing the measures you cite in #10? Midterm Review I. Legal Regulation 1 1. 2. 3. 4. 5. 6. 7. What are the various "legal authorities" affecting the employment relationship? What are the variations in "jurisdiction" or coverage of the different legal authorities? Which agencies or "adjudicators" are responsible for applying & resolving disputes in each of these areas? What are the underlying public policy objectives of each of the legal authorities? What are the fundamental elements of the Employment Standards Act? Differentiate between employment standards legislation, and the impact of the common law on the employment relationship. What does "discrimination" mean and what are the "protected" categories or groups of employees under the Human Rights Code? Midterm Review I. Legal Regulation 1 1. 1. 2. 3. 4. 5. What is the only circumstance under human rights legislation that an employer would be permitted to discriminate? Explain the difference between Pay Equity and Employment Equity. Define what is meant by "diversity management" and explain the strategic business reasons for implementing diversity management initiatives. What should be the aim(s) of all diversity management programs? Cite and explain the 7 characteristics shared by businesses which have successfully implemented diversity management programs. What are the main privacy law principles applying in the workplace? Midterm Review I. Trade Unions 1. 2. 3. 4. 5. 6. 7. 8. Explain the differences between a local, a national and an international union and a labour federation. What is the level of union presence (or "union density") in the workforce and how does this vary by regions and industries in Canada? How does union density compare in Canada with US union density? What key features of the Labour Relations Code affect the formation of unions? Why do employees choose or seek out union representation? What is a collective bargaining agreement? What are the advantages & disadvantages of having union representation from the employer's perspective and from the employee's perspective? In what ways may employers respond to unionization? Midterm Review I. Recruiting & Selection 1. 2. 3. 4. 5. 6. 7. 8. Explain the essential elements of human resource planning. How is a human resource plan used, and explain the potential contribution to business success? Explain the connection between recruitment & selection and organizational performance. How can an employer "get behind the resume" in reviewing employment applications? What are the key features of a job applicant's background & experience that should be evaluated? What is the connection between job profiles & candidate characteristics? Explain some of the common employer failings in the recruitment & selection process. How does human rights legislation regulate the hiring & selection process? Midterm Review I. Compensation 1. 2. 3. 4. 5. 6. 7. 8. 9. Explain the importance of a "compensation policy" and how it influences business strategy. What are the basic components of compensation? What are basic components of compensation? How does the Employment Standards Act regulate compensation? How do the Human Rights Code and "pay equity" legislation affect compensation? How are pay rates set? What is the process of "job evaluation?" What are variations on "pay for performance?" What are some potential problems with performance pay schemes such as profit sharing? Explain the importance of employee recognition program. Good Luck! Questions? Email: [email protected] ...
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