class 7 - Operations Management Class 1 Class 2 Class 3...

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1 Operations Management Class 1: Course Overview and Introduction to Processes Class 2: House building game and process design Class 3: Process Analysis Class 4 and 5: Process Analysis Class 6: Process Analysis » Shouldice Class 7: Project Management
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2 Learning Objectives Basic project management concepts Introduce tools available to manage projects including the critical path method
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What is a project? A set of related tasks or activities , directed towards some major output and requiring a significant period of time to perform Projects are often thought off as one time occurrences, but projects are often repeated with slight modifications
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4 Examples Construction: new plant or warehouse (implementing capacity, location and layout decisions), new international airport terminal New product development (new car model, Windows) Implementing a new IT system Unique service activities A rock concert A museum exhibition
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5 Example: Airbus 380
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6 Example: Airbus 380 After years of research, Airbus decided to proceed with the “Airbus 3XX project” in 1999 Final budget: € 12 billion Unveiled on January 18, 2005 Maiden flight April 27, 2005 Commercial flights scheduled to begin in 2006 after 15 months of testing
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7 Example: Airbus 380 A380 was plagued by a series of delays First delay in June 2005 -- delivery slips by 6 months Second delay in June 2006 – another 6-7 months » announcement caused a 26% drop in the share price » led to the departure of top management Third delay announced in October 2006 Final delays 19-24 months Airbus suffered huge losses as a result
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8 A project is a process Product Process JOB SHOP BATCH ASSEMBLY LINE or FLOW SHOP CONTINUOUS FLOW One of a kind or few Low volume Many products High volume Standard products Very high volume Commodity products PROJECT
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Why study project management? Projects are everywhere!
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This note was uploaded on 05/06/2010 for the course COMM Comm 399 taught by Professor Krishnan during the Spring '09 term at UBC.

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class 7 - Operations Management Class 1 Class 2 Class 3...

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