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Unformatted text preview: one of the main reasons. Because hotels have high low seasons, almost all of them have to deal with employment expansion and contraction throughout the year, especially in the low level. One another reason is lack of opportunity for advancement. Compared with other industries, most low level hotel employees are young, so they tend to have a greater concern about career development. But jobs in this level, such as doorman or housekeeper, dont really have much advancement potential, so the employees are likely to give up the jobs when they are offered with more challenging positions outside the organization. Consequently, hotels have been experiencing an over 100% turnover rate for many years. And because of that, a number of studies have been conducted to try to find the effective practices to help retain hotel workers. And now Ill pass it to Lawrence for the research findings...
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This note was uploaded on 05/07/2010 for the course BUS 381 taught by Professor Peters during the Fall '05 term at Simon Fraser.
- Fall '05