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Good news-neutral - Thank you very much Sincerely Person...

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Good News and Neutral Messages Dummies Just say it!
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Neutral messages stimulate NO emotional response in the reader
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Direct Order = Deductive Order Main idea expressed immediately Details and evidence support the main idea
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Routine Inquiry Do you know? Can you do? Would you please? Is it possible? Can I? What is your?
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Organizing the Neutral Message Goodwill and background information to give your reader context Inquiry Supporting information your audience may need, including contact information so they can get back to you Goodwill Closing
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Organizing the Neutral Message Dear Mr. Dostuffguy: I read about your company on your website, wedostuffyouneed.com . I was especially interested in the stuff you do. I need some stuff done and would appreciate knowing more about the stuff you do. I can be reached at, contact info
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Unformatted text preview: Thank you very much. Sincerely Person writing this inquiry Person writing this inquiry Good News A good news message is a message your audience WANTS to hear. It may not be good news for you. Just say yes! Organizing the Good News Message Goodwill Good news Supporting information your audience may need Goodwill Closing Organizing the Good News Message Dear Ms. Personwhowantssomething: Thank you for your communication. Heres what you want. Heres a little bit of sugar so we have a future together. We look forward to doing business with you. Very truly yours, We here at this place We here at this place Cherry and nuts = goodwill Hot fudge = good news Ice cream = supporting information The dish = goodwill and closure Good news is a hot-fudge sundae The End...
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