ch1 - o Human resources o Technology o Purchasing Corporate...

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AIS Chapter 1 System- all subsystems are trying to reach the goal of the system Organizations collect data about: o Resources o Events o Agents Data: basic facts Information: data that has been processed and organized; it becomes meaningful Value = benefits – cost Make information useful: o Relevant o Reliable o Completeness o Timeliness o Understandable o Verifiable o Accessable Accountability and control are unique to AIS Value chain: activities that a firm performs o Primary-line o Support-staff Primary activities: core goals o Inbound logistics: raw materials o Operations: raw material to products o Outbound logistics: distribute to customers o Marketing and sales o Service Support: help do core goals o Firm infrastructure (accounting, lawyers, admin, includes AIS)
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Unformatted text preview: o Human resources o Technology o Purchasing Corporate strategy o Unlimited opportunities to invest in technology o Limited resources to invest in technology 2 strategies (Michael Porter) o product differentiation (e.g. Apple) o low cost (e.g. Wal-Mart) Variety based: providing only a subset of the industrys products (e.g. Metlife offers only life insurance) Needs based: serve all the needs to a particular target market (e.g. AARP focus on retirees) Access based: serving customers based on their locations (e.g. Edward Jones offices in rural areas) Variety offers a subset of the entire industry...
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This note was uploaded on 05/10/2010 for the course ACG 4401C taught by Professor Oowunchekwa during the Spring '10 term at University of Central Florida.

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ch1 - o Human resources o Technology o Purchasing Corporate...

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