ch1_outline - Management Chapter 1 I. Who are managers? a....

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Management Chapter 1 I. Who are managers? a. Someone who coordinates and oversees the work of other people so that the organizational goals can be accomplished b. Not about personal achievement- about helping others do their work c. First-line: manage the work of nonmanagerial employees, involved with producing the organization’s products or servicing the organization’s customers d. Middle: all levels of management between the first level and the top level e. Top: those who are responsible for making organization-wide decisions and establishing the plans and goals that affect the entire organization II. What is management? a. Efficiency: getting the most output from the least amount of input b. Effectiveness: doing the right things, or completing activities so that organizational goals are attained c. Efficiency is concerned with the means of getting things done, effectiveness is concerned with the end or attainment of the organizational goals III. What do managers do? a.
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This note was uploaded on 05/10/2010 for the course MAN 3025 taught by Professor Clevenger during the Fall '08 term at University of Central Florida.

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ch1_outline - Management Chapter 1 I. Who are managers? a....

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