ch15_outline - Management Chapter 15 Understanding Groups &...

Info iconThis preview shows pages 1–3. Sign up to view the full content.

View Full Document Right Arrow Icon
Management Chapter 15 I. Understanding Groups a. What is a group? i. Two or more interacting and interdependent individuals who come together to achieve specific goals ii. Formal groups are work groups defined by the organization’s structure that have designated work assignments and specific tasks iii. Informal groups are social b. Stages of group development i. Continual state of change ii. Forming: people form the group then the task of defining the group’s purpose, structure, and leadership; complete when members begin to think of themselves as part of a group iii. Storming: intragroup conflict- resist the control that the group imposes on individuality. Conflict over who will control the group; complete when clear hierarchy of leadership within the group and agreement on group’s direction iv. Norming: close relationships develop and the group becomes cohesive; complete when the group structure solidifies and the group has assimilated a common set of expectations regarding member behavior v. Performing: group structure is in pace and accepted by group members; perform the task at hand. Last stage for permanent groups vi. Adjorning: high levels of task performance are no longer the group’s top priority as attention is directed at wrapping up activities II. Explaining work group behavior a. External conditions imposed on the group
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
i. Conditions include: organization’s strategy, authority, relationships, formal rules and regulations, availability of organizational resources, employee selection criteria, the organization’s performance management system and
Background image of page 2
Image of page 3
This is the end of the preview. Sign up to access the rest of the document.

This note was uploaded on 05/10/2010 for the course MAN 3025 taught by Professor Clevenger during the Fall '08 term at University of Central Florida.

Page1 / 5

ch15_outline - Management Chapter 15 Understanding Groups &...

This preview shows document pages 1 - 3. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online