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2008_Business_Nonprofit_Criteria - 2008 Baldrige National...

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Baldrige National Quality Program Criteria for Performance Excellence 2008
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A Public-Private Partnership Building active partnerships in the private sector—and among the private sector and all levels of government—is fundamental to the success of the Baldrige National Quality Program in improving national competitiveness. Private- sector support for the Program in the form of funds, vol- unteer efforts, and participation in information transfer continues to grow. To ensure the continued growth and success of these part- nerships, each of the following organizations plays an im- portant role. Foundation for the Malcolm Baldrige National Quality Award The Foundation for the Malcolm Baldrige National Quality Award was created to foster the success of the Program. The Foundation’s main objective is to raise funds to per- manently endow the Award Program. Prominent leaders from U.S. organizations serve as Foun- dation Trustees to ensure that the Foundation’s objectives are accomplished. A broad cross section of organizations throughout the United States provides financial support to the Foundation. National Institute of Standards and Technology The National Institute of Standards and Technology (NIST), an agency of the U.S. Department of Commerce, manages the Baldrige National Quality Program. NIST promotes U.S. innovation and industrial competitiveness by advancing measurement science, standards, and technology in ways that enhance economic security and improve our quality of life. Through a network of technology extension centers and field offices serving all 50 states and Puerto Rico, NIST helps small- and medium-sized businesses access the information and expertise they need to improve their competitiveness in the global marketplace. American Society for Quality The American Society for Quality (ASQ) assists in adminis- tering the Award Program under contract to NIST. ASQ’s vision is to make quality a global priority, an organizational imperative, and a personal ethic and, in the process, to be- come the community for all who seek quality concepts, technology, or tools to improve themselves and their world. Board of Overseers The Board of Overseers advises the Department of Commerce on the Baldrige National Quality Program. The board is appointed by the Secretary of Commerce and consists of distinguished leaders from all sectors of the U.S. economy. The Board of Overseers evaluates all aspects of the Pro- gram, including the adequacy of the Criteria and processes for determining Award recipients. An important part of the board’s responsibility is to assess how well the Program is serving the national interest. Accordingly, the board makes recommendations to the Secretary of Commerce and to the Director of NIST regarding changes and improvements in the Program.
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